879ph Privacy Policy
Your privacy matters to us. This page explains exactly what personal information 879ph collects, why we collect it, how it is used, and what rights you have as a Filipino player on our platform.
Last updated: January 2025
What We Collect and Why We Need It
We only collect information that is necessary to operate the platform safely, process your transactions, and comply with applicable regulations in the Philippines.
Account Information
When you register on 879ph, we collect your full legal name, date of birth, email address, and contact number. This information is required to create and verify your account in line with our Know Your Customer (KYC) obligations. We also collect a username and password, which you set yourself — your password is stored in encrypted form and is never visible to our staff. If you update your profile at any point, the revised details replace the previous ones in our records. All account information is stored on secured servers and is accessible only to authorised personnel.
Transaction Data
Every deposit and withdrawal you make on the platform is logged, including the amount in Philippine pesos, the payment method used, the date and time, and the transaction status. This data is retained for financial compliance and dispute resolution purposes, and is never shared with third parties for marketing. We do not store full card numbers or bank account credentials — payment processing is handled by our partner payment providers, who operate under their own security standards. Transaction records may be reviewed by our compliance team if unusual activity is detected on your account. You can view your own transaction history at any time from within your account dashboard.
Device and Usage Data
When you access 879ph via mobile browser or desktop, we automatically collect certain technical data including your IP address, device type, operating system, browser version, and session duration. This information helps us optimise the platform for Filipino players across different devices and network conditions. We also log which games or sections you visit and how long you spend on each, which allows us to improve the overall experience and identify any technical issues. This usage data is analysed in aggregate and is not used to build individual advertising profiles. You cannot opt out of essential technical data collection, as it is required for the platform to function correctly.
Your Rights Over Your Personal Data
As a player based in the Philippines, you have clear rights regarding the personal information we hold about you. Here is a plain-language summary of what you can request at any time.
Right to Access
You can request a copy of all personal data we hold about you. We will provide this within a reasonable timeframe and in a clear, readable format.
Right to Correction
If any of your personal details are inaccurate or out of date, you can ask us to correct them. Updates to core account details may require identity verification before they are applied.
Right to Deletion
You may request that we delete your personal data. Note that some records must be retained for legal and regulatory compliance even after account closure, and deletion requests are subject to these obligations.
Right to Restrict Processing
In certain circumstances you can ask us to limit how we use your data while a dispute or review is ongoing. We will acknowledge your request and inform you of the outcome promptly.
Right to Portability
Where technically feasible, you can request your personal data in a structured, machine-readable format so that it can be transferred to another service provider of your choice.
Right to Object
You can object to certain types of data processing, including any use of your data for analytics or platform improvement purposes that goes beyond what is strictly necessary to operate your account.
How We Share Your Information
879ph does not sell your personal data to third parties under any circumstances. We share information only where it is strictly necessary: with our licensed payment processing partners to facilitate deposits and withdrawals in Philippine pesos; with identity verification providers to complete KYC checks required by regulation; and with regulatory or law enforcement authorities when we are legally obliged to do so. All third-party partners we work with are contractually required to handle your data securely and to use it only for the specific purpose for which it was shared. We do not share your data with advertisers, data brokers, or any other commercial third parties.
When data is transferred to a third-party service provider, we ensure that appropriate data protection agreements are in place. If you have concerns about a specific third party that may have received your data in connection with your 879ph account, you can contact our support team for clarification. We review our third-party data sharing arrangements regularly to ensure they remain compliant with applicable privacy standards. Any change to our data sharing practices that materially affects your rights will be communicated to you before it takes effect.
How Long We Keep Your Data
We retain your personal data for as long as your account remains active and for a defined period after closure, as required by financial regulations applicable to online gaming platforms operating in the Philippines. Transaction records are typically retained for a minimum of five years from the date of the transaction to satisfy anti-money laundering and audit requirements. Account registration data is kept for the duration of your account and for a reasonable period thereafter to handle any post-closure queries or disputes. Technical and usage logs are retained for a shorter period and are deleted on a rolling basis once they are no longer needed for platform security or performance monitoring. If you request deletion of your account, we will remove all data that we are not legally required to retain and will confirm the outcome of your request in writing.
How We Keep Your Data Secure
879ph implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. All data transmitted between your device and our servers is encrypted using secure protocols. Access to personal data within our organisation is restricted on a need-to-know basis, and all staff with access to player data are subject to confidentiality obligations. We conduct regular security reviews and vulnerability assessments to identify and address potential risks to our systems. In the event of a data breach that is likely to affect your rights or interests, we will notify you and the relevant authorities in accordance with applicable legal requirements and without undue delay.
Questions About Your Privacy?
If you have any questions about how 879ph handles your personal data, or if you would like to exercise any of your data rights, visit our FAQ or get in touch via your account dashboard.